Your privacy matters to calebshop. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit calebshop.com, create an account, place an order, subscribe to our email list, or interact with our store in any way.
Information We Collect
We collect information you provide directly, such as your name, email address, shipping address, billing address, phone number, order notes, and account login details. We also collect order-related data including the products purchased, order value, payment status, shipping method, tracking information, and customer support messages.
When you browse calebshop.com, we may automatically collect technical and usage data such as IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, cart activity, and cookies or similar technologies. This helps us understand how customers use the site, improve page speed, prevent fraud, remember cart contents, and personalize product recommendations.
How We Use Your Information
calebshop uses your information to process and fulfill orders, calculate shipping, send order confirmations and tracking updates, provide customer support, handle returns and refunds, prevent fraudulent transactions, comply with legal and tax obligations, improve website performance, manage promotions, and send marketing communications if you have subscribed.
We may use your email address to send order-related messages even if you have not subscribed to marketing emails, because these messages are necessary for order fulfillment. Marketing emails, including new product launches, holiday deals, and exclusive offers, are sent only to subscribers or customers where permitted by applicable law. Every marketing email includes an unsubscribe link.
Cookies and Tracking Technologies
calebshop uses cookies, pixels, and similar technologies to keep your session active, remember preferences, analyze traffic, measure advertising performance, and improve the shopping experience. You can disable cookies in your browser settings, but some features such as cart retention, checkout, and personalized content may not work properly.
Third-Party Sharing
We do not sell your personal information for profit. We may share necessary data with trusted service providers such as payment processors, shipping carriers, fulfillment centers, email marketing platforms, analytics providers, and customer support tools. These providers are permitted to use your information only to perform services on our behalf and must maintain reasonable data protection standards.
For international orders, certain shipping and customs information may be shared with carriers, customs brokers, or government authorities as required by law. If calebshop is involved in a merger, acquisition, restructuring, or asset sale, customer information may be transferred as part of that transaction, subject to this Privacy Policy.
Data Retention and Security
We retain personal information as long as necessary to fulfill orders, provide support, maintain accounts, comply with legal obligations, resolve disputes, and enforce agreements. calebshop uses standard technical and organizational measures to protect data, including encrypted checkout connections, access controls, and secure hosting. However, no website or online system can guarantee absolute security.
Your Rights
Depending on your country or region, you may have rights to access, correct, update, export, restrict, or delete your personal data. You may also object to certain processing or withdraw consent for marketing communications. To exercise these rights, contact customer@calebshop.com. We may need to verify your identity before making changes.
Children’s Privacy
calebshop is intended for general audiences and not specifically directed to children under 13. We do not knowingly collect personal information from children without parental consent. If you believe a child has provided us personal data, contact us and we will delete it where required.
Changes to This Policy
This Privacy Policy may be updated to reflect changes in our practices, technology, legal requirements, or store operations. Material changes will be reflected by updating the policy page on calebshop.com. Continued use of the site after updates means you accept the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, email customer@calebshop.com. The calebshop team is committed to protecting your information and keeping your shopping experience safe, transparent, and trustworthy.